Macsteel: BlogBloghttps://shop.macsteel.co.za/Thu, 28 Mar 2024 13:08:10 GMTurn:store:1:blog:post:40https://shop.macsteel.co.za/march-2024-competitionMarch 2024 Competition T&Cs<p><strong><strong>How to Enter: </strong></strong>Place an order online at www.shop.macsteel.co.za (Macsteel’s Online Shop) during the month of March and you will automatically be entered into a lucky draw. For every online order that you place on Macsteel’s Online Shop, you will get 1 entry into the lucky draw for a chance to win a prize.</p> <p style="text-align: left;">The March 2024 competition hosted by Macsteel Online Shop will commence on March 1st, 2024, at 00:00 AM and conclude on March 31st, 2024, at 00:00 AM.</p> <p>By participating in this competition, all participants agree to the below Competition’s T&amp;Cs.</p> <h2><strong>Competition T&amp;Cs</strong></h2> <ul> <li>Prizes for this competition will be 3 x prizes; one of value of R3000, one of value of R2000 and one of value of R1000; which must be redeemed on Macsteel’s Online Shop on the winner’s next order, subject to the condition that the total value of the order equals or exceeds the value of the respective voucher. In cases where the order value is lower than the voucher value, the remaining value can be redeemed against two or more subsequent orders until the full value is utilised.</li> <li>3 winners will be chosen by way of lucky draw. The first name to be drawn will win the prize of R3000 in value. The second name to be drawn will win the prize of R2000 in value. The third and final name to be drawn will win the prize of R1000 in value. </li> <li>The prizes can only be redeemed on <a href="http://www.shop.macsteel.co.za/">www.shop.macsteel.co.za</a>, for online orders only.</li> <li>Winners must contact Macsteel’s E-commerce team on 011 871 0300 or <a href="mailto:ecommerce@macsteel.co.za">ecommerce@macsteel.co.za</a> before they plan to place an order when redeeming their prize. Winners must place their order(s) on which they would like to redeem their prizes online, on or before 30 June 2024.</li> <li>Only customers that have registered and have bought online on <a href="http://www.shop.macsteel.co.za/">www.shop.macsteel.co.za</a>are eligible for the competition.</li> <li>The prizes are non-transferable in whole or in part and cannot be returned or exchanged for cash.</li> <li>Participants can only qualify to win 1 of the 3 prizes. Should a participant's name be drawn twice or more times in the lucky draw, subsequent occurrences will be forfeited and another name will be drawn.</li> <li>The 3 winners will be notified by Macsteel’s E-commerce team before the close of business on the 2nd April 2024.</li> <li>By entering this competition, all participants consent to their name, surname and city/town to be published on Macsteel’s Online Shop should they win.</li> <li>All employees, directors, members, partners and family members of Macsteel Service Centres SA (Pty) Ltd inclusive of Macsteel Service Centres, as well as, those of any Macsteel Express Store are excluded from this competition and are not eligible to submit an entry or win any prizes in this competition.</li> <li>All Macsteel Account Holders: Your Macsteel account needs to be in good standing in order to qualify to win.</li> <li>This competition is hosted by Macsteel Service Centres SA (Pty) Ltd and is only applicable to the Macsteel Online Shop: <a href="http://www.shop.macsteel.co.za/"><strong>www.shop.macsteel.co.za</strong></a>.</li> </ul>urn:store:1:blog:post:39https://shop.macsteel.co.za/online-discount-discontinuation-3Online Discount Discontinuation<p>We would like to inform you that, effective 1st March 2024, the 1% online discount that you have automatically received on every order on our Online Shop, <a href="http://www.shop.macsteel.co.za" target="_blank">www.shop.macsteel.co.za</a>, will no longer be applicable. </p> <p style="text-align: left;">As of 1st March 2024, the prices that you will see online will be aligned with our mainframe’s prices, thus those that are visible to Macsteel’s sales force. </p> <p style="text-align: left;">The decision to discontinue the online discount was not taken lightly, and while this has been a valued feature, we have found it necessary to adapt to an evolving landscape. Be rest assured our commitment to providing exceptional value remains unwavering, and we are actively pursuing new ways to enhance your overall online experience. We believe that the convenience of creating quotes and placing orders online 24/7, along with online access to pricing, stock, invoices, PODs, material specifications, and other information, will continue to make online shopping a valued and seamless experience for you. We also aim to run more regular online competitions and specials throughout the year. Keep an eye out for future announcements on the Online Shop.</p> <p style="text-align: left;">We appreciate the loyalty and trust you have placed in our Online Shop, and if you have any questions or concerns regarding this adjustment, please don't hesitate to reach out to us: 011 871 0300 or ecommerce@macsteel.co.za.</p>urn:store:1:blog:post:36https://shop.macsteel.co.za/real-time-order-quote-details-now-available-after-checkoutReal-Time Order & Quote Details Now Available After Checkout<p>In today's fast-paced e-commerce landscape, ensuring a seamless and efficient customer experience is paramount. To further enhance our Online Shop’s user-experience, you can now view the details of your order or quote directly after checkout. This change aims to simplify the post-order process, making it easier for you to access essential information without navigating through additional pages.</p> <p> </p> <p>Let's delve into the exciting improvements that this enhancement brings:</p> <p> </p> <p><strong>♦ Order &amp; Quote Details at Your Fingertips</strong></p> <p>Prior to this, you would need to click on the "See Details" button, or you would have to navigate to the “Orders” or “Quotes” menu in order to view the details of your order or quote. However, with the new enhancement, as soon as an order or quote is complete, all pertinent details will be immediately displayed on the screen.</p> <p> </p> <p><strong><strong>♦ </strong>Convert Quotes To Orders At Just A Click Of A Button:</strong></p> <p>Once you have placed your quotation online, the option to convert your quotation to an order is now readily accessible – all you will need to do is click the "Convert" button which can be found at the bottom of your screen within the details of your quote.  This improvement ensures a smoother and more efficient experience for customers who regularly create quotations.</p> <p> </p> <p><strong><strong>♦ </strong>Conveniently View Your Order Reference Number And Easily Save Your Order As A “Favourite”:</strong></p> <p>To improve your user convenience, your order reference number is now included within your order details to assist you to quickly reference or track your orders when needed. Additionally, you can now save your order as a “Favourite” by clicking the "Save to Favourites" button available after checkout - this simplifies the process of adding preferred products to a personalised wish list, making it easier for you to revisit and purchase the same items again.</p> <p> </p> <p><strong>The Benefits Of This Enhancement:</strong></p> <p>The introduction of real-time order and quote details presents many benefits for our esteemed customers:</p> <ol style="list-style-type: lower-alpha;"> <li><span style="color: #003366;">It Saves You Time: Easily access all relevant information immediately after completing an order or quote, eliminating the need to navigate through multiple pages.</span></li> <li><span style="color: #003366;">Swiftly Convert Quotes To Orders: When placing a quote online, the "Convert" button is now readily available, saving you time and effort.</span></li> <li><span style="color: #003366;">Order Tracking Made Easy: The inclusion of your order reference number upfront makes it easier for you to track your orders.</span></li> <li><span style="color: #003366;">Seamless Wishlist Management: The "Save to Favourites" button streamlines the process of creating and managing personalised wishlists.</span></li> </ol> <p> </p> <p>At Macsteel, we are committed to continuously improving our Online Shop to provide the best possible experience for our valued customers. The real-time display of order and quote details marks a significant step forward in enhancing user convenience and satisfaction. By eliminating unnecessary clicks and promptly providing essential information, we aim to make the post-order process as smooth and delightful as the shopping journey itself.</p> <p> </p> <p>We trust that it will add more value to your shopping experiences.</p> <p> </p>urn:store:1:blog:post:33https://shop.macsteel.co.za/cash-customers-can-now-register-to-shop-online-in-the-western-cape-region-2Cash customers can now register to shop online in the Western Cape region<p>Macsteel continues to pursue reinvention when it comes to improving our customers’ online shopping experience: We are proud to announce the regional launch of our new cash sales online shopping service available in the Western Cape. At a click of a button, you can now shop steel, pipes, fittings, flanges and valves online from the comfort of your own home or office.</p> <p>With the launch of safe and secure online payments, you can now make online payments via EFT and credit card, ensuring a quick and efficient online shopping experience.</p> <p><br />*<em>Online payments not yet available to Macsteel account holders</em>*</p> <p><br /><strong>How To Shop Online With Us:</strong></p> <ol style="list-style-type: undefined;"> <li>Cash sale customers in the Western Cape can register online – we will launch online cash sales regionally throughout South Africa in the upcoming months (Watch this space for upcoming announcements).</li> <li>Register online to create your user profile (no Macsteel account number required for cash customers) : <span style="color: #000080;"><strong><a href="https://shop.macsteel.co.za/b2cregister"><span style="color: #000080;">Click here to register now &gt;&gt;&gt;</span></a> </strong></span></li> <li>Verify your email address: Click on the verification link sent to your email address to activate your online shopping profile.</li> <li>Add products to your cart and pay online</li> </ol> <p><br /><strong>Benefits of shopping online include:</strong></p> <ul style="list-style-type: circle;"> <li><strong>Convenience:</strong> You can shop from anywhere, at any time, without having to leave your home or office.</li> <li><strong>Variety:</strong> Our online store offers a wide range of steel, pipes, fittings, flanges and valves available to purchase.</li> <li><strong>Time-saving:</strong> Place orders and quotes at a click of a button.</li> <li><strong>Cost-effective:</strong> Shop online to receive an online saving on your order, and you can monitor your accumulated savings in your virtual wallet.</li> <li><strong>Safe and Secure:</strong> Our online shopping website is built with the latest security features. All online payments are processed through South Africa’s trusted online payment gateway, Paygate, ensuring that at your personal and payment information is safe and secure.<br />Thank you for choosing to shop online with us, we are proud to be offering you this new functionally and we are excited for what is in store for the future.</li> </ul> <p><br />If you have any questions, or need assistance, please feel free to contact us.</p> <p><br />The Macsteel E-commerce Team<br />ecommerce@macsteel.co.za<br />011 871 0300</p>urn:store:1:blog:post:31https://shop.macsteel.co.za/trading-pipes-fittings-flanges-boksburg-products-now-available-to-purchase-at-fluid-control-gautengPipes, Fittings, Flanges & Valves Now Available via a Single Fluid Control Login for Gauteng Customers<h2>We would like to inform you that we are consolidating our stock and you can now buy all pipes, fittings, flanges and valves via a single login when logging in to Fluid Control Gauteng. <strong>We have also attended to the available stock shown of the above-mentioned products on the Online Shop.</strong></h2> <p><br />All pipes, fittings and flange stock has moved from the Trading Pipes, Fittings and Flanges branch to Fluid Control Gauteng. This move will change the way in which you login to Trading Pipes Fittings &amp; Flanges Boksburg.</p> <p> </p> <p>You will now have access to login to Fluid Control Gauteng where you can place orders for pipes, fittings, flanges as well as valves.</p> <p> </p> <h3><br />WILL THE CHANGE APPLY TO ME?</h3> <ul> <li><span style="color: #000080;">The change will only apply to you if you currently have access to Trading Pipes, Fittings &amp; Flanges Boksburg.</span></li> </ul> <h3><br /><span style="color: #000080;">WHAT DOES THIS MEAN FOR ME?</span></h3> <ul> <li><span style="color: #000080;">You can still log in with the same username and password on shop.macsteel.co.za as before.</span></li> <li><span style="color: #000080;">If you had access to 2 branches online (Trading PFF &amp; Fluid Control Gauteng) on the Online Shop, you will no longer have to switch between accounts or “change buyer” to see different products. When you log in, you will see all pipes, fittings, flanges and valves under the same login. You will still need to switch between accounts or “change buyer” if you have access to Fluid Control Gauteng products and additional branch (e.g.  Trading Gauteng).</span></li> <li><span style="color: #000080;">If you had access to buy valves from Fluid Control Gauteng online, you will now also see pipes, fittings and flanges when you log in, and you can buy these as well. </span><br /><br /></li> </ul> <h3>WHEN IS THE CHANGE HAPPENING?</h3> <ul> <li><span style="color: #000080;">You will see the change when you log into the website on 12 October 2022.</span></li> </ul> <p> </p> <p> </p> <p> </p> <p>If you have any questions, or need assistance, please feel free to contact us.</p> <p>The Macsteel E-commerce Team</p> <p>ecommerce@macsteel.co.za</p> <p>011 871 0300</p>urn:store:1:blog:post:30https://shop.macsteel.co.za/online-savingsSave When You Buy Online - Keep Track of Your Online Savings Year-To-Date and All Time.<p>By buying online, you can save money with each purchase. The Online Shop gives you an immediate discount on every order you place online, which is automatically deducted from your cart total on checkout. </p> <p> </p> <p>Every time your order is invoiced, your online savings wallet updates with how much money you have saved. You can see the amount saved for the current year, labelled as called YTD or "year-to-date" and now you can also your all time savings, which is how much you have saved since the first day you started using Macsteel's Online Shop.  </p> <p> </p> <p> <strong>Please note the online savings you accumulate displays how much money you have saved by buying online.</strong></p> <p> </p> <p style="text-align: center;"><img src="/images/uploaded/Online savings home screen-Copy-1.PNG" alt="Online savings on home page" width="1000" height="366" /></p> <p> </p> <p>The virtual online savings wallet can be seen once you are logged in, on the top right of your screen, and also under the "My Account" section on the "Account Transactions" page.</p> <p style="text-align: center;"><img src="/images/uploaded/Online savings on account transactions.png" alt="Online savings on account transactions" width="1000" height="458" /></p> <p> </p> <p>When you are shopping online, you will see the net price (ex VAT), as well as the online discounted price (ex VAT) for each product in your cart. The online discounted price (ex VAT) takes into account the online savings discount.</p> <p> </p> <p> You can also see how the online savings affects your total cart value in the "Summary" section on your cart. </p> <p> </p> <p><img style="display: block; margin-left: auto; margin-right: auto;" src="/images/uploaded/Online savings on cart.png" alt="Online Savings On Cart Screen" width="897" height="445" /></p> <p> </p> <p>For any questions, please contact the E-commerce team on <a href="mailto:ecommerce@macsteel.co.za">ecommerce@macsteel.co.za</a> or 011 871 0300</p>urn:store:1:blog:post:29https://shop.macsteel.co.za/were-changing-the-way-materials-are-added-to-cartWe’re Changing The Way Items Are Added To Cart<p>To give you an even better user experience on the Macsteel Online Shop, we are changing how items are added to cart. The way materials will be added to your online shopping cart will change on the <strong>13th of</strong> <strong>July </strong>and we wanted to inform you in advance that the website is going to look slightly different. We are here to explain the process:</p> <p> </p> <p> </p> <p><strong>HOW ADDING ITEMS TO CART WORKS NOW:</strong></p> <p>Currently, when you click on the <sub><img src="/images/uploaded/Plusbutton.PNG" alt="Increase Quantity Buttom" width="30" height="34" /></sub> or <sub><img src="/images/uploaded/- button.PNG" alt="Subtract Quantity Button" width="30" height="34" /> </sub>buttons on any material, the quantity of your items changes and items are automatically added to your cart. </p> <p> </p> <p><img src="/images/uploaded/current add to cart functionality.png" alt="" width="1000" height="385" /></p> <p> </p> <p><strong><video width="100%" height="auto" controls="controls"> <source src="/images/uploaded/Add to Cart/Add to Cart Current Fucntionality Video.mp4" type="video/mp4" /> </video></strong></p> <p><strong>WHAT IS CHANGING?</strong></p> <p>We are introducing an <sub><img src="/images/uploaded/Add to cart button.PNG" alt="" width="91" height="33" /> </sub>button on all material pages.</p> <p>From the 13th July, you will still have the<sub><img src="/images/uploaded/Plusbutton.PNG" alt="Increase Quantity Buttom" width="30" height="34" /></sub> or <sub><img src="/images/uploaded/- button.PNG" alt="Subtract Quantity Button" width="30" height="34" /></sub> buttons available in order to change the quantities you require, but clicking on them will no longer automatically add or remove items from your cart. The <sub><img src="/images/uploaded/Add to cart button.PNG" alt="" width="91" height="33" /> </sub>button will need to be clicked before any item is added to your cart. </p> <p> </p> <p>The default quantity of each product will be set at 1. If you have already added materials to your cart, you will see the quantity you’ve added reflected in your cart, which you can see by clicking on the cart icon in the top right of your screen.</p> <p>Note that once you have added items to your cart, the quantity on your product list screen will revert back to the default of 1 quantity.</p> <p><strong> <img src="/images/uploaded/Add to cart Screenshot.png" alt="" width="837" height="653" /><img src="/images/uploaded/Add to cart Button - New.png" alt="" width="1000" height="428" /></strong></p> <p><strong>WHEN IS THE CHANGE HAPPENING?</strong></p> <p>You will see the change when you log into the website on Wednesday, 13th July 2022 . </p> <p><strong> </strong></p> <p><strong>WHY ARE YOU MAKING THIS CHANGE?</strong></p> <p>We would like to align the Online Shop with best practice in the industry, and also give our customers a better user experience.</p> <p> </p> <p> </p> <p>If you have any questions, or need assistance, please feel free to reach out.</p> <p> The Macsteel E-commerce Team</p> <p><a href="mailto:ecommerce@macsteel.co.za">ecommerce@macsteel.co.za</a></p> <p>011 871 0300</p>urn:store:1:blog:post:25https://shop.macsteel.co.za/statements-available-onlineNew Functionality: Statements Now Available Online<p> Macsteel’s Online Shop (<a href="https://protect-za.mimecast.com/s/02VrCNxGmKuVDlp9HmLfmS?domain=shop.macsteel.co.za">www.shop.macsteel.co.za</a>) is continuously striving to exceed our customers’ needs. We are proud to announce that statements are also now available for you to access and download online.</p> <p> </p> <p>Please note that statements are only available online for Macsteel Trading, PIpes &amp; Fittings and Fluid Control branches online. Statements for other divisions will have to be requested from Macsteel's debtors department if not received via email each month. </p> <p> </p> <p><strong>How to request access to statements online</strong></p> <p>If you would like access to the Online Shop to be able to access your statements, we need your written consent. Please send a request to <a href="mailto:ecommerce@macsteel.co.za">ecommerce@macsteel.co.za</a>.</p> <p>Please ensure to include the following in your email:</p> <ul> <li>Your Company Name</li> <li>Your Account Number</li> <li>The full name, email address and job title of the person requesting access to statements</li> <li>The full name and job title of the manager granting authorization, their email address and contact number.</li> </ul> <p><strong>Once your access to the online shop has been processed</strong></p> <p>You will be able to log in to the Online Shop, and download your 30 day, 60 day and 90 day statements at your convenience – it’s quick and easy.</p> <p>Please note that 30 day statements will be available from the 3<sup>rd</sup> working day of the month.</p> <p> <img src="/images/uploaded/Statements Accessible Online.png" alt="Statements Available Online" width="1001" height="346" /></p> <p>Should you have any enquiries or suggestions please feel free to contact the E-commerce team on 011 871 0300 or alternatively via email <a href="mailto:ecommerce@macsteel.co.za">ecommerce@macsteel.co.za</a>.</p> <p> </p>urn:store:1:blog:post:24https://shop.macsteel.co.za/we-are-proud-to-announce-that-our-new-and-improved-online-shop-is-now-liveWe've Updated the Look and Feel of the Online Shop.<p>Macsteel is driven by the Pursuit of Reinvention. With this always on our minds, we have updated the look and feel of our Online Shop to keep pace with our business transformation efforts and to reflect our new Macsteel corporate brand identity. While things may look different, please be assured that the functionality that you enjoyed previously is still available, if not improved. </p> <p> </p> <p>At the same time, we have also simplified our website and significantly improved the experience of using it. In an ever-changing world we are constantly striving to improve our Online Shop. Please let us know in the comments below if you have any recommendations on how we can improve the Online Shop to make life easier and more convenient for you. </p>urn:store:1:blog:post:23https://shop.macsteel.co.za/search-by-po-numberNew Functionality: You Can Now Find an Order Searching by Purchase Order Number<p>We are constantly striving to improve your customer experience on the Macsteel Online Shop. For this reason, you are now able to find an order by searching with your Purchase Order number.</p> <p>Simply go to "My Account" and select the "Orders" tab from the menu panel. To search for your order, enter in the Macsteel order number or your customer reference purchase order number associated with that order you require and click the "search" button. The system will return the results from your search query.</p> <p>  </p> <p> <img style="display: block; margin-left: auto; margin-right: auto;" src="/images/uploaded/YOU CAN NOW FIND AN ORDER SEARCHING BY PURCHASE ORDER NUMBER.JPG" alt="" width="1006" height="334" /></p>urn:store:1:blog:post:16https://shop.macsteel.co.za/how-to-download-a-price-listNew Functionality: Price List Downloads Now Include Weights & Pricing Notes<p> </p> <p>As you know, Macsteel price lists are available for you to download online. With the aim to make access to pricing and product information much more convenient for our customers, we have developed new functionality for price lists so that they now include the weights of products; as well as their prices in additional units of measure (called "Pricing Notes").</p> <p>  </p> <p>We have made the new column options available in both the Excel and PDF price list formats. Using the Excel price list, you can use the prices to plan your purchases, and create lists of products to order online, by using the "Favourites" quick order functionality. The PDF format can be used as a reference guide to refer to product availability and weights as you require.  </p> <p> </p> <p><strong>For those who are new to the price list functionality, please see below on how to download a price list:</strong></p> <p>Please note that you need to be logged in to be able to download a price list, as the prices are specific to your account. </p> <p>a) On the menu bar, on the top right of the screen, hover on the "Price List" button and wait of the two format options of the price list to appear. Select whether you would like to download a PDF price list or an Excel price list from the drop down. </p> <p>b) Wait for the downloaded document notification to appear at the bottom left of your screen, in your browser, and click on it to open the file; or you can check your “Downloads” folder to find the downloaded price list. </p> <p><img style="display: block; margin-left: auto; margin-right: auto;" src="/images/uploaded/Download pricelist image - new blog post image.JPG" alt="" width="871" height="392" /></p> <p> </p> <p> </p> <p> </p> <p>  </p> <p style="text-align: center;">Video Explanation on How-To Download a Pricelist</p> <p> </p> <p style="text-align: center;"> <video width="800" height="400" controls="controls"> <source src="/images/uploaded/Download%20Pricelist%20Vid.mp4" type="video/mp4"></video></p>urn:store:1:blog:post:11https://shop.macsteel.co.za/how-to-convert-a-quote-to-an-orderHow to Convert a Quote to an Order<p>We’ve developed a new functionality to enable you to convert your quotations into orders. Please note that you need to be logged in to access any of the "My Account" screens, or to see your quotes’ history.</p> <p> </p> <p><strong>Please follow the steps below to convert a quote to an order immediately after you have created a quote</strong></p> <p style="text-align: left;">a)     On reaching the Quote confirmation page, please click on “Click here for details”. This will provide you with information regarding your quote and if you scroll down, you will be able to click on the “Convert” button, which will add the quoted items to your cart. From here, you can proceed to the checkout page and place your order as usual.</p> <p style="text-align: center;"> </p> <p style="text-align: center;"> <img src="/images/uploaded/how to convert a quote to order new image 1.JPG" alt="" width="896" height="364" /></p> <p><br /> </p> <p><strong>Please follow the steps below to convert a quotation to an order at a later date</strong></p> <p>a)    If you would like to convert a quote at a later date, you can do so by clicking on the "My Account" icon, found on the top right of your screen. Once in the "My Account" section, on the left menu panel, click on the “<a href="https://shop.macsteel.co.za/MyAccount/Quotes" target="_blank">Quotes</a>” tab to see your quote history.</p> <p dir="ltr">b)   Once on the “<a href="https://shop.macsteel.co.za/MyAccount/Quotes">Quotes</a>” history page, you can see all of your previously placed quotes. Find the quote that you would like to convert into a sales order. Select the “convert” button on the same line item as the identified quote.</p> <p dir="ltr" style="text-align: center;"><img src="/images/uploaded/how to convert a quote to order new image 2.JPG" alt="" width="870" height="362" /></p> <p dir="ltr"> </p> <p dir="ltr">c)    The items will be placed into your cart, at the quoted price. From here, you can checkout as normal.</p> <p> </p> <p><br /> </p> <p><strong>Quote Validity </strong></p> <p>Quotes are typically valid for 7 days from creation. The expiry date of a quotation will be reflected on the "Quotes" history screen, in the "Expiry Date" column. Once a quote is no longer valid, the convert button will no longer be available and the quote will change to show “Expired” and you will no longer be able to convert the quote. A new quotation or order needs to be created.</p> <p><br /> </p> <p><strong>Once a Quote is Converted</strong></p> <p>The status of a quote will change to “Converted” once you have converted any of the quoted items into an order. You will not be able to convert a converted quote into an order again.</p> <p> </p> <p> </p> <p>If you need any assistance with the new functionality please email ecommerce@macsteel.co.za.</p>urn:store:1:blog:post:7https://shop.macsteel.co.za/where-to-view-products-details-weights-images-technical-informationWhere to View Product Technical Information (including weights, images & Specifications)<p>If you need weights, technical details and specifications for your product, all the information you require this is simply a click away.</p> <p> </p> <p>1. On the product list screen, click on the “INFO” button on the right of a product; or alternatively, on the product name in the first column:</p> <p>                  <img src="/images/uploaded/1Where to View Products Details (Weights, Images &amp; Technical Information) 22.12.JPG" alt="" width="899" height="390" /></p> <p>2. A product screen pop-up will open and the product image, weight and pricing notes will be displayed on this product pop-up. </p> <p>3. Under the “Description” tab, click on the option where it says "Click Here To Open Spec Sheets". This will provide you with a download of the technical information for the selected product. </p> <p> </p> <p>                    <img src="/images/uploaded/3Where to View Products Details (Weights, Images &amp; Technical Information) 22.12.JPG" alt="" width="431" height="335" /></p> <p> </p> <p>4. This will download a PDF of the technical information for the product you were looking at. </p> <p> </p> <p>If you do not find the information you need, please don't hesitate to get in contact with us a <a href="mailto:ecommerce@macsteel.co.za">ecommerce@macsteel.co.za</a></p>urn:store:1:blog:post:6https://shop.macsteel.co.za/where-to-find-selling-prices-selling-prices-in-additional-units-of-measureWhere to Find Selling Prices & Selling Prices in Additional Units of Measure<p><strong>Where to Find Selling Prices &amp; Selling Prices in Additional Units of Measure.</strong></p> <p>For fast and convenient selling prices at your finger tips, go to our product list screen.</p> <p>a) To get there, select the category you wish to see products for - for example, steel.</p> <p>                           <img src="/images/uploaded/1 Where to Find Selling Prices &amp; Selling Prices in Additional Units of Measure 22.12.JPG" alt="" width="921" height="490" /></p> <p>  </p> <p>b) Click on the required subcategory (e.g. Angles) and then on the next subcategory class (E.g. Angle Equal). This will take you to the product list screen.</p> <p>                              <img src="/images/uploaded/2 Where to Find Selling Prices &amp; Selling Prices in Additional Units of Measure 22.12.JPG" alt="" width="876" height="426" /></p> <p> </p> <p>c) You can see the prices – which are net, exclusive of vat under the header “Price (Ex VAT) Net), and the unit of measure displayed under the header “UOM”. We have also included “Pricing Notes” which provides pricing information for the material displayed in an alternate unit of measure (e.g. per metre) </p> <p>                                <img src="/images/uploaded/3 Where to Find Selling Prices &amp; Selling Prices in Additional Units of Measure 22.12.JPG" alt="" width="921" height="463" /></p> <p>                  </p> <p> </p>urn:store:1:blog:post:2https://shop.macsteel.co.za/blog-macsteellaunchesnewonlineshopMacsteel Launches Its New Online Shop<p>Macsteel has always been about connecting you to steel products to help you build your business. For years, people have used our products to build structures; from small fences to large scale construction projects. While steel purchasing has evolved over time; from the early days of coming to the store to buy your steel, to calling in to place orders and now our new Macsteel Online Shop; Macsteel has always, and will always put their customers first.</p> <p> </p> <p>We realise that shopping online, especially for steel, may be very new for our customers. This is why we have made it very simple and easy to buy online. The Macsteel online shop aims to make your purchasing experience quicker and simpler, giving you more flexibility, saving you time, and improving transparency in your purchasing journey. It allows you to purchase with our wide range of products, at your convenience.</p> <p> </p> <p>Right now, with <a href="https://www.iol.co.za/business-report/opinion/the-hard-reality-about-sa-steel-industry-1918730">many businesses struggling</a>, we want to help businesses adapt to these new times by making it easier for people to discover, connect to and purchase steel products in South Africa. Our aim is to empower everyone, from small business owners to global brands, who wants to buy steel in South Africa, and enable them to do so easily by providing them with a seamless shopping experience. This is why we’re launching our online platform.</p> <p> </p> <p> </p> <p>There are many benefits of using the Macsteel Online Shop:</p> <p><span style="background-color: #ffffff; color: #023e84;"><strong>Purchase any time, anywhere</strong></span></p> <p>You can order products or get quotes quickly, 365 days a year, at any time of the day. As soon as you place an order, your stock is reserved so you can now order after business hours too.</p> <p> </p> <p><span style="color: #023e84;"><strong>You’ll get customer specific pricing</strong></span></p> <p>With our online shop, you will be able to buy products online at the prices you have negotiated with your account manager. The prices you see you are your account's specific prices, ex VAT. Macsteel’s online shop aims to provide you with the best price possible online. In fact, on the launch of our new website, our online customers will be eligible for a discount on their total order value (ex VAT), which will automatically be applied at checkout. This discount will only be applied to customers purchasing online.</p> <p> </p> <p><span style="color: #023e84;"><strong>Macsteel’s Extensive Product Range and Product Information</strong></span></p> <p>On our online store, you will be able to access Macsteel’s vast range of products. We have categorised all products, and search and filter functions will make finding the products you need easy. All the product information you need is at your fingertips - you can access extensive product details including prices, product descriptions and specifications at the click of a button. </p> <p> </p> <p><strong><span style="color: #023e84;">Ordering is Quick and Easy</span> </strong></p> <p>Buying online means that there is no need for lengthy telephone conversations or holding time to talk to an agent as you can simply send information or place an order with us at a click of a button, reducing your order-to-delivery time. There is also functionality to save an order as a “Favourite” enabling you to re-order the same items again, with ease. And even if there is an item out of stock, that you want to buy, you can sign up for back-in-stock subscriptions, a once-off email letting you know we have new stock (coming soon).</p> <p> </p> <p><span style="color: #023e84;"><strong>Your Order History and Account Details in One Place</strong></span></p> <p>The Macsteel Online Shop also provides you access to your order history, including delivery notes, invoices and statements (coming soon), all in one place. You can also update your personal details or delivery address if you need to on checkout.</p> <p> </p> <p><span style="color: #023e84;"><strong>Create &amp; Accept your Quotations Online</strong></span></p> <p>You are now able to create quotations online and convert these into orders online, yourself. All your quotations, including those created offline via our sales agents, will also be available through the online platform for online ordering.</p> <p> </p> <p><span style="color: #023e84;"><strong>Safe and Secure Payment</strong></span></p> <p>If you are an account customer, you will still get the benefit of being able to purchase via your account online, which is the deault payment option on checkout. You will be able to see your account balance, available credit and order history when you log in under "My Account". In future, you will also have the option of being able to make secure payments on your account via credit card, debit card or EFT (this is not yet available as at October 2021). </p> <p> </p> <p><span style="color: #023e84;"><strong>Getting Started</strong></span></p> <p>Getting started could not be simpler. Existing account customers can register for the Online Shop by emailing their supplying branch or <a href="mailto:ecommerce@macsteel.co.za">ecommerce@macsteel.co.za</a>. Once registered, after 24 hours for credential checks, you will receive log in details via email and you can log in to the Online Shop using the username and password provided.</p> <p> </p> <p><span style="color: #023e84;">Try out the website for yourself at <a href="http://www.shop.macsteel.co.za">www.shop.macsteel.co.za</a></span></p> <p><span style="color: #023e84;">Or contact us if you would like e-commerce access on <a href="mailto:ecommerce@macsteel.co.za">ecommerce@macsteel.co.za</a></span></p> <p> </p>urn:store:1:blog:post:1https://shop.macsteel.co.za/macsteel-puts-safety-firstMacsteel Puts Safety First<p>Macsteel is proud to actively promote a culture of safety within our organisation and industry. Employees, service providers and customers are all encouraged to keep safety at the forefront of their minds whilst onsite at any of our 50 locations across Southern Africa. Please visit our website <a href="https://macsteel.co.za/downloads/">here </a>should you wish to download our safety guidelines for site visits. We hope you enjoy this short video.</p> <p> </p> <p> </p> <p> </p> <p><iframe style="display: block; margin-left: auto; margin-right: auto;" src="https://www.youtube.com/embed/kG_Lmcyphtg" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>