When you shop on Macsteel's Online Shop, you get an experience tailored to your needs once you have registered and logged in. If you're new to Macsteel's Online Shop, you'll notice that the products you see when you haven’t logged in yet, may not be specific to your location or your customer profile. Let’s break down the differences between what you see when logged out versus when logged in, and why it’s important to register as a customer for your tailor-made shopping experience.
1. Viewing All Products When Logged Out
When you're not logged in, you have a broad view of all the products that Macsteel stocks, regardless of where they are available. This means that you can browse through the entire range of steel and other materials that Macsteel offers across all branches nationwide. It's great for discovering new items and getting an overview of the full product catalogue.
However, while you see the full range of products, some products are only available from specific Macsteel branches. You may see products that aren't stocked by your local branch but are available in other locations. Without logging in, you won’t know if that particular item is available in your area or not.
2. Viewing Products After Logging In
Once you've logged into your Macsteel profile, your shopping experience becomes personalised. When you log in, the website identifies your customer-specific details, including the Macsteel branch you're associated with. This means that the products you see are those available at the branch nearest you, or the branch you typically deal with.
If there were items that you saw while logged out but are not stocked by your supplying branch, they will no longer appear on the product list after you log in. Instead, you'll only be shown products that are stocked at your designated branch, making the shopping experience more relevant and specific to your needs. This also reduces confusion, as you won’t encounter items that you can't order from your local branch. However, if you still want to buy items that you don’t see listed, please contact your closest Macsteel branch, and a sales person will assist you.
3. Why It Matters to Log In
Logging in not only helps filter products based on availability at your branch, but it also unlocks several additional benefits, such as:
- Customer-Specific Pricing: After logging in, you’ll have access to pricing tailored just for you. This ensures that you’re viewing prices that reflect your business relationship with Macsteel, including any applicable discounts or agreements. You can also download these tailored prices in an Excel or PDF pricelist at the click of a button.
- Stock Availability: Seeing real-time stock levels specific to your branch is a major advantage, ensuring that you won’t be disappointed by items that appear available but aren’t actually in stock at your location.
- Order and Quote History : Once logged in, you can easily view your past orders, quotes, and even download PDFs related to each; as well as invoices, for convenient reference.
- Exclusive Online Incentives: By purchasing online, you will also have access to your local branch’s specials.
The difference between being logged out and logged in is significant for your Macsteel shopping experience. While browsing before logging in gives you an extensive view of the full range of products, logging in allows you to see what's available specifically for you and your branch, making it easier to manage your purchases.
We encourage you to register for online shopping with Macsteel. By logging in, you’ll gain access to the best products and competitive pricing tailored to meet your specific needs.
If you have an account with us, you can register by clicking here:
If you plan to buy via credit card or instant EFT, register with us here:
For any further questions or assistance, don’t hesitate to reach out to Macsteel on 011 0871 0300 or ecommerce@macsteel.co.za.
We’re here to help you get the most out of your online shopping experience!
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