In today's fast-paced e-commerce landscape, ensuring a seamless and efficient customer experience is paramount. To further enhance our Online Shop’s user-experience, you can now view the details of your order or quote directly after checkout. This change aims to simplify the post-order process, making it easier for you to access essential information without navigating through additional pages.
Let's delve into the exciting improvements that this enhancement brings:
♦ Order & Quote Details at Your Fingertips
Prior to this, you would need to click on the "See Details" button, or you would have to navigate to the “Orders” or “Quotes” menu in order to view the details of your order or quote. However, with the new enhancement, as soon as an order or quote is complete, all pertinent details will be immediately displayed on the screen.
♦ Convert Quotes To Orders At Just A Click Of A Button:
Once you have placed your quotation online, the option to convert your quotation to an order is now readily accessible – all you will need to do is click the "Convert" button which can be found at the bottom of your screen within the details of your quote. This improvement ensures a smoother and more efficient experience for customers who regularly create quotations.
♦ Conveniently View Your Order Reference Number And Easily Save Your Order As A “Favourite”:
To improve your user convenience, your order reference number is now included within your order details to assist you to quickly reference or track your orders when needed. Additionally, you can now save your order as a “Favourite” by clicking the "Save to Favourites" button available after checkout - this simplifies the process of adding preferred products to a personalised wish list, making it easier for you to revisit and purchase the same items again.
The Benefits Of This Enhancement:
The introduction of real-time order and quote details presents many benefits for our esteemed customers:
- It Saves You Time: Easily access all relevant information immediately after completing an order or quote, eliminating the need to navigate through multiple pages.
- Swiftly Convert Quotes To Orders: When placing a quote online, the "Convert" button is now readily available, saving you time and effort.
- Order Tracking Made Easy: The inclusion of your order reference number upfront makes it easier for you to track your orders.
- Seamless Wishlist Management: The "Save to Favourites" button streamlines the process of creating and managing personalised wishlists.
At Macsteel, we are committed to continuously improving our Online Shop to provide the best possible experience for our valued customers. The real-time display of order and quote details marks a significant step forward in enhancing user convenience and satisfaction. By eliminating unnecessary clicks and promptly providing essential information, we aim to make the post-order process as smooth and delightful as the shopping journey itself.
We trust that it will add more value to your shopping experiences.
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