At Macsteel, we’re always working to make your shopping experience as smooth and convenient as possible for our cash sales customers. While our online shopping service is already available in select regions, we’re actively expanding to bring this convenience to even more customers across South Africa.
Cash Sales Delivery Zones: What You Need to Know
Macsteel delivers within designated branch delivery zones. During the online registration process, our Online Shop automatically checks whether your delivery address falls within a supported area, and you will be notified during registration if delivery is available.
If delivery is not supported, you can collect your order from the nearest supplying branch or contact the E-commerce Team at ecommerce@macsteel.co.za to see if we can assist you.
Currently, online shopping for cash sale customers is available in the following regions:
- Western Cape
- KwaZulu-Natal
- Bloemfontein
- Phalaborwa
The online cash sales launch for Gqeberha is planned for 2025.
Online Cash Sales Delivery Zone Maps
Here’s how our delivery zones work for online cash sales:
- If your pinned address during registration falls within the pink zone, you're eligible for delivery or collection.
Delivery fees may vary based on the weight of your order and distance from the supplying branch. Heavier orders may incur lower delivery fees. Currently, delivery charges only apply to Cape Town and KwaZulu-Natal branches. - The yellow zone is also a delivery and/or collection area, it just indicates the radius around the Macsteel branch.
- If your address falls within the green zone, collection is available, but delivery is not.
Western Cape
- Delivery Areas (pink area): Greater Cape Town, east coast up to Struisbaai (including Betty’s Bay, Hermanus & Gaansbaai), Swellendam, Montagu, Ashton, Bonnivale, Robertson, Worcester, Ceres, Tulbagh, towns along the N7 up to Vredendal, west coast up to Papendorp and Strandfontein (including Doringbaai, Lambert’s Bay, Eland’s Bay, St Helena Bay).
- Collection Only (green area): East of Swellendam or north of Montagu, Ceres, Tulbagh, or Vredendal.
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KwaZulu-Natal
- Delivery Areas (green area & yellow area): The radius around the branch (yellow area) is a delivery area, as well as the green highlighted areas, which include Amanzimtoti, Berea, Overport, Morningside, Umbilo, Springfield, Botha’s Hill, Hillcrest, Chatsworth, Shallcross, Queensburgh, Durban Central/North/South, Newlands East/West, Mount Edgecombe, Phoenix, Umhlanga, Glen Anil, La Lucia, Prospecton, Jacobs, Bluff, Pinetown, Mariannhill, Westville, Reservoir Hills.
- Collection Only (pink area): Areas extending to the Mozambique border, west of Vryheid and Mooi River, and south to Port Edward and Kokstad
Close up of delivery & collection zones:
Bloemfontein
- Delivery Areas (yellow and green areas): Within a 5km radius of Bloemfontein (yellow area) including Botshabelo and Thaba Nchu (green areas)
- Collection Only (pink area): Up to the Lesotho border (east), Maletswai and Noupoort (south), Oranjesrivier and Postmasberg (west, including Kimberley), and Bloemhof (north, including Welkom but excluding Kroonstad).
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Phalaborwa
- Delivery Areas (yellow and green areas): North up to Shigalo and Malamulele, west to Tzaneen, south to Acornhoek (including Hoedspruit), and east to the Kruger National Park border.
- Collection Only (pink area): Customers within the Kruger National Park.
Why Certain Regions Are Not Yet Supported
Macsteel’s Online Shop is being introduced in phases to ensure service excellence and customer satisfaction. Each region is evaluated individually in line with Macsteel’s broader service strategy, allowing for refinement of systems and ensuring consistent, reliable service.
If your nearest branch isn’t online yet, contact your local Macsteel branch. View branch details here: https://shop.macsteel.co.za/store-locator.
Note: If you’re unable to register online, your address may fall outside of supported zones. Contact the E-commerce Team at ecommerce@macsteel.co.za to check if we can assist or expand delivery to your area.
If You’re Based Outside South Africa
Currently, Macsteel’s Online Shop is only available within South Africa due to VAT and export documentation requirements. Customers in neighbouring countries are welcome to contact our Export Sales Team at +27 11 871 4500.
We also have branches in Ghana, Malawi, Mozambique, Swaziland, Zambia, and Angola. View our branch locator here: https://shop.macsteel.co.za/store-locator.
Looking Ahead
Macsteel is actively expanding online shopping capabilities to more regions. Should you need help or have delivery-related questions, our team is ready to assist.
The Online Shop Team
📧 ecommerce@macsteel.co.za
📞 011 871 0300
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