Search
Shop By Category
    Menu Close
    banner
    Back to all

    Cash Sale Customers: Understanding Macsteel’s Online Shopping Availability & Delivery Zones

    At Macsteel, we’re always working to make your shopping experience as smooth and convenient as possible for our cash sales customers. While our online shopping service is already available in select regions, we’re actively expanding to bring this convenience to even more customers across South Africa.

    Cash Sales Delivery Zones: What You Need to Know

    Macsteel delivers within designated branch delivery zones. During the online registration process, our Online Shop automatically checks whether your delivery address falls within a supported area, and you will be notified during registration if delivery is available.

    If delivery is not supported, you can collect your order from the nearest supplying branch or contact the E-commerce Team at ecommerce@macsteel.co.za to see if we can assist you.

    Currently, online shopping for cash sale customers is available in the following regions:

    • Western Cape
    • KwaZulu-Natal
    • Bloemfontein
    • Phalaborwa

    The online cash sales launch for Gqeberha is planned for 2025.

    Online Cash Sales Delivery Zone Maps

    Here’s how our delivery zones work for online cash sales:

    • If your pinned address during registration falls within the pink zone, you're eligible for delivery or collection.
      Delivery fees may vary based on the weight of your order and distance from the supplying branch. Heavier orders may incur lower delivery fees. Currently, delivery charges only apply to Cape Town and KwaZulu-Natal branches.
    • If your address falls within the green zone, collection is available, but delivery is not.
    • The yellow zone is the radius aroun the Macsteel branch.

    Western Cape

        • Delivery Areas (pink area): Greater Cape Town, east coast up to Struisbaai (including Betty’s Bay, Hermanus & Gaansbaai), Swellendam, Montagu, Ashton, Bonnivale, Robertson, Worcester, Ceres, Tulbagh, towns along the N7 up to Vredendal, west coast up to Papendorp and Strandfontein (including Doringbaai, Lambert’s Bay, Eland’s Bay, St Helena Bay).
        • Collection Only (green area): East of Swellendam or north of Montagu, Ceres, Tulbagh, or Vredendal.

    WESTERN CAPE

    KwaZulu-Natal

    • Delivery Areas (green area): Amanzimtoti, Berea, Overport, Morningside, Umbilo, Springfield, Botha’s Hill, Hillcrest, Chatsworth, Shallcross, Queensburgh, Durban Central/North/South, Newlands East/West, Mount Edgecombe, Phoenix, Umhlanga, Glen Anil, La Lucia, Prospecton, Jacobs, Bluff, Pinetown, Mariannhill, Westville, Reservoir Hills.
    • Collection Only (pink area): Areas extending to the Mozambique border, west of Vryheid and Mooi River, and south to Port Edward and Kokstad
    • Radius around the branch (yellow area)

      KZN

    Close up of delivery & collection zones:

    KZN CLOSE UP

    Bloemfontein

    • Delivery Areas (yellow and green areas): Within a 5km radius of Bloemfontein (yellow area) including Botshabelo and Thaba Nchu (green areas)
    • Collection Only (pink area): Up to the Lesotho border (east), Maletswai and Noupoort (south), Oranjesrivier and Postmasberg (west, including Kimberley), and Bloemhof (north, including Welkom but excluding Kroonstad).

      Bloemfontein

    Phalaborwa

    • Delivery Areas (yellow and green areas): North up to Shigalo and Malamulele, west to Tzaneen, south to Acornhoek (including Hoedspruit), and east to the Kruger National Park border.
    • Collection Only (pink area): Customers within the Kruger National Park.

      Phalaborwa

    Why Certain Regions Are Not Yet Supported

    Macsteel’s Online Shop is being introduced in phases to ensure service excellence and customer satisfaction. Each region is evaluated individually in line with Macsteel’s broader service strategy, allowing for refinement of systems and ensuring consistent, reliable service.

    If your nearest branch isn’t online yet, contact your local Macsteel branch. View branch details here: https://shop.macsteel.co.za/store-locator.

    Note: If you’re unable to register online, your address may fall outside of supported zones. Contact the E-commerce Team at ecommerce@macsteel.co.za to check if we can assist or expand delivery to your area.

    If You’re Based Outside South Africa

    Currently, Macsteel’s Online Shop is only available within South Africa due to VAT and export documentation requirements. Customers in neighbouring countries are welcome to contact our Export Sales Team at +27 11 871 4500.

    We also have branches in Ghana, Malawi, Mozambique, Swaziland, Zambia, and Angola. View our branch locator here: https://shop.macsteel.co.za/store-locator.

    Looking Ahead

    Macsteel is actively expanding online shopping capabilities to more regions. Should you need help or have delivery-related questions, our team is ready to assist.

     

     The Online Shop Team
    📧 ecommerce@macsteel.co.za
    📞 011 871 0300

    Comments
    Write a comment Close
    Not finding what you are looking for?

    Please phone Macsteel Trading Cape Town to see if they can help you 021 950 5500